Shipping policy

A.R. LUXURY BOUTIQUE

SHIPPING POLICY

Effective Date: August 28, 2026

Thank you for shopping with A.R. Luxury Boutique.

We take great care in preparing every order. Because many of our luxury items require special sourcing, preparation, inspection, authentication, or handling before shipment, our shipping process may differ from that of traditional mass-market retailers.

Please review this Shipping Policy carefully before placing your order.

ORDER PROCESSING

Orders are processed in the order in which they are received.

Our usual processing timeframe is approximately 10 business days. Many orders are processed and shipped sooner.

However, depending upon the merchandise, order volume, sourcing requirements, authentication, inspection, preparation, or other circumstances, customers should allow up to 18 to 21 business days from the date of purchase for an order to be processed, prepared, and released for shipment.

The 18 to 21 business day timeframe is provided as a maximum estimated processing window so that customers can plan accordingly.

Most customers will receive shipping confirmation before the end of this timeframe.

Business days are Monday through Friday and do not include weekends or federal holidays.

CUSTOM AND SPECIAL-HANDLING ORDERS

Certain merchandise offered by A.R. Luxury Boutique may require additional preparation before shipment.

This may include:

• Special sourcing
• Product inspection
• Authentication review
• Quality-control inspection
• Protective packaging
• Security tagging
• Order verification
• High-value merchandise processing

These procedures are performed to help protect both A.R. Luxury Boutique and our customers.

Placing an order constitutes acknowledgment and acceptance of the processing timeframe stated in this Shipping Policy.

ORDER FULFILLMENT

Once your merchandise has completed our processing procedures and has been prepared for shipment, your order will be marked Fulfilled in our system.

An order marked Fulfilled means that A.R. Luxury Boutique has completed the order-processing stage and has prepared or released the package for shipment.

Fulfilled does not necessarily mean that the package has already been delivered to the customer.

Carrier tracking may require additional time to update after a shipping label has been created or after the package has been transferred to the shipping carrier.

TRACKING INFORMATION

Tracking information will be provided for shipped orders.

Once your order is prepared for shipment, you will receive shipping confirmation using the contact information provided with your order.

Your confirmation will normally include a tracking number.

Customers are responsible for monitoring their tracking information after it has been provided.

Please allow the shipping carrier reasonable time to scan the package and update its tracking system.

A tracking number may initially show limited information while the carrier's system is being updated.

ESTIMATED SHIPPING TIMEFRAME

Although our typical processing time is approximately 10 business days, customers should allow up to 18 to 21 business days from the original order date for processing and release to the shipping carrier.

This extended timeframe does not mean that every order will take 18 to 21 business days.

Most orders are expected to ship sooner.

We provide the longer timeframe so that customers have a realistic expectation when purchasing specialty and luxury merchandise.

We do not recommend placing an order that is required for a specific event, birthday, vacation, holiday, or other deadline unless sufficient time is allowed for processing and carrier delivery.

SHIPPING TIME AFTER CARRIER ACCEPTANCE

Once a package has been accepted by the shipping carrier, transit times are controlled by the carrier.

Carrier transit time is separate from A.R. Luxury Boutique's order-processing timeframe.

Shipping estimates provided by carriers are estimates and are not guaranteed by A.R. Luxury Boutique.

Delays caused by the shipping carrier, weather, transportation interruptions, holidays, natural disasters, service disruptions, or other circumstances outside our control do not constitute a failure by A.R. Luxury Boutique to process an order.

NO INTERNATIONAL SHIPPING

A.R. LUXURY BOUTIQUE DOES NOT OFFER INTERNATIONAL SHIPPING.

Orders are currently shipped only to eligible addresses within the United States and the District of Columbia.

We reserve the right to refuse orders that use:

• International addresses
• Freight-forwarding companies
• International reshipping services
• Package-forwarding companies
• Export forwarding addresses
• Other addresses reasonably believed to be used for international forwarding

HIGH-VALUE SHIPMENTS

Because A.R. Luxury Boutique sells luxury merchandise, certain shipments may require additional security measures.

These may include:

• Tracking
• Shipping insurance
• Signature confirmation
• Adult signature confirmation when appropriate
• Address verification
• Payment verification
• Identity verification
• Fraud screening
• Security packaging

Customers may be required to sign for high-value merchandise.

If a signature is required, the customer is responsible for making arrangements to receive the package.

SHIPPING ADDRESS RESPONSIBILITY

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your:

• Name
• Street address
• Apartment or unit number
• City
• State
• ZIP code

A.R. Luxury Boutique is not responsible for delivery problems resulting from incorrect or incomplete information provided by the customer.

Once an order has entered processing or has been shipped, we may be unable to change the delivery address.

For security reasons, address changes involving high-value merchandise may require additional verification.

RETURNED OR UNDELIVERABLE PACKAGES

If a package is returned to A.R. Luxury Boutique because of:

• An incorrect address
• An incomplete address
• Failure to claim the package
• Refusal of delivery
• Failure to provide a required signature
• Other customer-related delivery issues

the customer may be responsible for additional shipping costs before the merchandise can be shipped again.

A returned or refused package does not automatically qualify for a refund.

A.R. Luxury Boutique's No Refund, Return, Exchange, and Store Credit Policy will continue to apply.

LOST OR DELAYED PACKAGES

Once a package has been transferred to a shipping carrier, customers should monitor the tracking information provided.

If tracking indicates an unusual delay, customers should contact A.R. Luxury Boutique so that available shipping information can be reviewed.

Where appropriate, A.R. Luxury Boutique may assist with a carrier inquiry or shipping claim.

Customers may be required to cooperate with carrier investigations involving missing, delayed, damaged, or disputed deliveries.

DELIVERED PACKAGES

If carrier tracking confirms that a package has been delivered, customers should first check:

• The delivery location
• Household members
• Building management
• Front desk or concierge services
• Neighbors
• Parcel lockers
• Other secure delivery locations

A.R. Luxury Boutique may review carrier records and available delivery documentation when investigating a disputed delivery.

ORDER CANCELLATIONS

Because orders may begin sourcing, verification, inspection, authentication, preparation, or packaging shortly after purchase, cancellation requests are not guaranteed.

A delay that remains within the stated 18 to 21 business day processing window does not, by itself, constitute grounds for cancellation or a monetary refund, except where required by applicable law.