Refund policy

AR Luxury Handbags & Jewelry Exchange Policy

ALL SALES ARE FINAL. AR Luxury Handbags & Jewelry does not offer returns or refunds. Eligible merchandise may be exchanged in accordance with the conditions below.

Customers must contact AR Luxury Handbags & Jewelry within 7 calendar days of confirmed delivery to request an exchange. Merchandise returned without prior authorization will not be accepted.

To qualify for an exchange, the merchandise must be returned in the same condition in which it was received, including all original packaging, protective materials, tags, dust bags, accessories, and other items included with the original shipment. Merchandise must be unused, unworn, unaltered, undamaged, and free from stains, odors, scratches, makeup, pet hair, or any other signs of use.

The purchaser is responsible for all shipping costs associated with returning merchandise for an exchange. We strongly recommend using a trackable and insured shipping method. AR Luxury Handbags & Jewelry is not responsible for merchandise lost or damaged during return shipment.

Upon receipt, all returned merchandise will be carefully inspected and verified. An exchange will be authorized only after AR Luxury Handbags & Jewelry confirms that the item received is the original merchandise purchased and shipped with the applicable order and that it meets all exchange requirements.

AR Luxury Handbags & Jewelry utilizes internal product-identification and security measures to authenticate merchandise and verify that an item submitted for exchange is the original item sold. These identifiers must remain intact and unaltered. Merchandise that cannot be authenticated, has been altered, or does not correspond with the original purchase will not be eligible for exchange.

Once the merchandise has been received, inspected, authenticated, and approved, the customer will be contacted regarding completion of the exchange. Merchandise that does not satisfy these requirements will be returned to the customer at the customer’s expense.

Damaged or Incorrect Merchandise: If an item arrives damaged, defective, or different from the merchandise ordered, customers should contact AR Luxury Handbags & Jewelry promptly with the order number and photographs so the matter can be reviewed separately.